Friedland02.ClmsProcess

Reading: Friedland, J.F., Estimating Unpaid Claims Using Basic Techniques, Casualty Actuarial Society, Third Version, July 2010. The Appendices are excluded.

Chapter 2: The Claims Process

Study Tips

If you've been working at an insurance company for a few years then much of this chapter covers material you already know. The 2 items to pay close attention to are:

• 5 elements of the unpaid claim/loss estimate
• formula for reported claims/losses

Aside from that, the wiki provides a brief summary of each subsection with the chapter. If you want more detail, you can use the source text for bedtime reading.

Estimated study time: 1 hour (not including subsequent review time)

BattleTable

Based on past exams, the main things you need to know (in rough order of importance) are:

• fact A...
• fact B...

reference	part (a)	part (b)	part (c)	part (d)